“No I don’t need training, this is pretty simple” – User after piloting our new enterprise app in 2012.
By far, the best compliment I have received. The user may have not realized that this was a compliment, but achieving “simple” is actually was fairly time and effort intensive. Getting to ‘Easy to use’ or ‘Simple’ entails many facets of application design – it also means you have to really understand one rule of thumb – For most people, all that matters is how painlessly and quickly they can achieved the task they are using the app for i.e. how effectively and elegantly their problem has been solved.